your privacy,

our priority

privacy statement

At Digintly, we are committed to protecting your privacy with transparency and security at the core of our operations. Our Privacy Statement outlines how we collect, use, and safeguard your personal data while ensuring compliance with the highest industry standards. Whether you’re a client, partner, or visitor, we respect your rights and provide full control over your information. Read on to understand how we handle your data responsibly and securely.

Digintly, located at Blaak 34, 3011 TA Rotterdam, Netherlands, is responsible for processing personal data as stated in this privacy policy.

Contact details:

Personal data we process

Digintly processes your personal data because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Data about your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or services do not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. Therefore, we encourage parents to be involved in their children’s online activities to prevent data collection about minors without parental consent.

If you believe that we have collected personal data about a minor without such consent, please contact us at contact@digintly.com, and we will delete this information.

Purpose and legal basis for processing personal data

Digintly processes your personal data for the following purposes:

  • Processing your payment
    (Legal basis: Contract – The processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract.)
  • To contact you by phone or email if necessary to perform our services
    (Legal basis: Contract – The processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract.)
  • To provide and optimize our services
    (Legal basis: Contract – The processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract.)
  • To comply with legal obligations
    Digintly also processes personal data when required to do so by law, such as data necessary for tax declarations.
    (Legal basis: Legal obligation – The processing is necessary for compliance with a legal obligation.)

How long we retain personal data

Digintly does not retain your personal data longer than strictly necessary to achieve the purposes for which the data is collected. We apply the following retention periods for different categories of personal data:

  • First and last name: No longer than strictly necessary to achieve the purpose
  • Address details: No longer than strictly necessary to achieve the purpose
  • Phone number: No longer than strictly necessary to achieve the purpose
  • Email address: No longer than strictly necessary to achieve the purpose
  • Data about your activities on our website: Maximum 26 months
  • Internet browser and device type: Maximum 26 months

Sharing personal data with third parties

Digintly does not sell your data to third parties and only provides it when necessary for the execution of our agreement with you or to comply with a legal obligation.

With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. Digintly remains responsible for these processing activities.

Cookies or similar technologies we use

Digintly uses cookies to personalize content and advertisements, provide social media features, and analyze our website traffic. We also share information about your use of our site with our partners for social media, advertising, and analytics. These partners may combine this data with other information you have provided to them or that they have collected based on your use of their services.

Cookies are small text files that websites can use to make the user experience more efficient. Under the law, we are allowed to store cookies on your device if they are strictly necessary for the use of the site. For all other types of cookies, we require your consent.

This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You can find more information and change or withdraw your consent at any time via the cookie policy page on our website.

Accessing, modifying, or deleting your data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Digintly. You also have the right to data portability, meaning you can submit a request for us to send the personal data we hold about you in a computer file to you or another organization of your choice.

You can submit a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to processing by emailing contact@digintly.com.

To verify that the request is made by you, we ask you to include a copy of your identification document with your request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy.

We will respond to your request as soon as possible, but no later than four weeks.

Digintly also wants to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/een-tip-of-klacht-indienen-bij-de-ap

How we secure personal data

Digintly takes the protection of your data very seriously and implements appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

We use modern security technologies, such as data encryption, secure servers, and access controls, to ensure that your personal data is processed and stored securely.

If you believe that your data is not properly secured or if there are indications of misuse, please contact us immediately at contact@digintly.com.